Cancellation and Refund Policy – Eliot Hotel and Banquets

Last Updated: January 23,2024

At Eliot Hotel and Banquets, we understand that plans may change, and we strive to accommodate our guests to the best of our ability. Please review our cancellation and refund policy below for information on cancellations and refunds related to room reservations.

1. Cancellation Policy:

• Flexible Rate Reservations:
  • Cancellations made 24 hrs or more before the scheduled arrival date are eligible for a full refund.
  • Cancellations made within 24 hrs of the scheduled arrival date will not get any refund.
• Non-Refundable Rate Reservations:
  • Non-refundable reservations do not qualify for any refunds or credits, regardless of the cancellation date.

2. Refund Process:

• Refunds for eligible cancellations will be processed within 4 business days to the original method of payment.

3. No-Show Policy:

• Guests who fail to arrive without prior cancellation will be charged the full amount of the reservation.

4. Early Departure:

• Guests departing earlier than the reserved check-out date may be subject to an early departure fee.

5. Group Reservations:

• Group reservations may have specific terms and conditions. Please contact our reservations team for details.

6. Force Majeure:

• Eliot Hotel and Banquets reserves the right to modify or cancel reservations in the event of unforeseen circumstances, including but not limited to natural disasters, government actions, or other force majeure situations.

8. Contact Information:

• For any inquiries or to make changes to your reservation, please contact our reservations team at +91 9919915058.
• Please note that this policy is subject to change without prior notice. Guests are encouraged to review the cancellation and refund policy at the time of booking.
• Thank you for choosing Eliot Hotel and Banquets. We look forward to providing you with a memorable stay.